Terms · Beta
ChodhiQ beta terms and conditions
1. Who operates ChodhiQ
ChodhiQ currently operates online only and has no physical address. For support or complaints, contact [email protected]. These terms explain the conditions for using the ChodhiQ beta app and its provider services.
2. Eligibility and accounts
The beta service is intended for users in the United Kingdom.
You must be at least 18 to use ChodhiQ. Give accurate account information, protect your login credentials, and tell us promptly if you suspect unauthorised access. Do not share another person's private information without authority. Business users must be authorised to represent the business concerned.
3. The beta service
ChodhiQ helps users discover independent providers, send enquiries, request bookings, share reviews, and participate in community spaces and personal resale listings. Features may change during testing. A beta feature may be interrupted or unavailable, and we will communicate material changes where reasonably practicable.
Do not use ChodhiQ for emergencies. When reporting a fault, avoid including passwords, confirmation links, private documents, or unnecessary personal information in screenshots and recordings.
4. Providers, bookings and personal sales
A booking request does not itself guarantee that a provider has accepted a booking. Check the provider's response and confirm the service, price, availability, cancellation terms, fulfilment, and any payment directly with them.
Independent providers are responsible for their services. ChodhiQ does not become a party to a customer-provider transaction merely by displaying a listing, enquiry, or booking. A listing or verification label is not a guarantee of quality, qualifications, insurance, or future conduct. Check suitability before entering an arrangement.
Individuals may offer their own legitimate second-hand items. Sellers and buyers are responsible for descriptions, ownership, condition, lawful sale, collection or delivery, and payment arrangements. Repeated or organised sales of goods or services may be treated as commercial promotion. Statutory consumer rights remain applicable.
5. Community rules
Community spaces may restrict who can post or comment. Owners and moderators may manage their spaces within the permissions ChodhiQ grants; these roles do not give access to platform administration or other users' private records.
You must not:
- Use the service for fraud, scams, unlawful goods, threats, or other illegal activity.
- Harass, impersonate, discriminate against, or exploit others, or publish hateful or abusive content.
- Share private information, non-consensual intimate material, or sexual content involving children.
- Publish misleading listings, fabricated reviews, spam, or disguised commercial promotion.
- Infringe copyright or other rights, upload malware, misuse accounts, or defeat security controls.
Use the in-app reporting tools or contact [email protected] to report content or conduct. The support inbox is monitored daily. We aim to acknowledge reports within three working days. You may appeal a moderation decision by emailing support within 30 days; we aim to decide appeals within 30 days of receipt.
6. Content you submit
You retain ownership of your content and must have permission to submit it. You grant ChodhiQ a non-exclusive licence to store, reproduce, format, display, and moderate your content as necessary to provide and protect the service. This does not transfer ownership or give us permission to reuse private material for unrelated advertising.
Public posts, reviews, listings, and their attachments may be seen, copied, or shared by other people. Avoid publishing confidential information. Access to private spaces and records depends on the relevant permissions. Content removal and account deletion follow the Privacy Policy and approved retention rules.
7. Fees and test promotions
The current beta configuration disables ChodhiQ payment collection and provider subscription checkout. Prices or payment arrangements agreed independently with a provider or personal seller are separate from beta participation. Paid ChodhiQ features, if introduced later, will have their price and applicable billing, cancellation, and refund terms disclosed before purchase.
Labelled promotional or sponsored cards may be displayed during testing while an approved campaign is active. Promotional placement is not an endorsement or guarantee. Advertisers must have rights to their creative and must not make unlawful or misleading claims. The Privacy Policy explains the delivery and measurement of these cards. Google banner advertising is disabled in the current beta configuration.
8. Privacy and optional permissions
Our Privacy Policy explains what information is used, who can access it, and how to request access or deletion. Accepting these terms does not constitute blanket consent to optional marketing or tracking.
Location, photo/media, and notification permissions support particular features. You can change them through device settings. Denying a permission may limit the associated feature; alternatives such as selecting an area manually should remain available where supported.
9. Restrictions, suspension and leaving
We may remove content or restrict access where reasonably necessary to address a breach, safety risk, fraud, or legal obligation. We will give an explanation and a way to challenge a decision where appropriate and where doing so is lawful and safe. We will use proportionate action rather than treating every reported issue as grounds for permanent suspension.
You may stop using ChodhiQ or request account deletion through the app or the external deletion page. Account deletion is not merely account deactivation. The final deletion and retention rules must explain any data kept for a legitimate reason.
10. Responsibility and consumer rights
We will exercise reasonable care and skill in providing the service. Beta status does not remove legal obligations or your statutory rights. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence.
11. Updates
We may update these terms as the service changes. We will state the effective date, provide appropriate notice of material changes, and seek fresh acceptance where required. Terms for future paid services will be presented before a purchase.
12. Contact
Support, complaints, moderation, and appeals:
[email protected].
Privacy and account-deletion requests:
[email protected].
General enquiries: [email protected].
Business and client communications:
[email protected].
ChodhiQ currently operates online only and has no physical address.